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Frequently Asked Questions
Q1: Are you a trading company or a manufacturer?
We are a professional EV charging station manufacturer with specialized production facilities.
Q2: What are your manufacturing capabilities?
We have 5 years of experience in EV charger manufacturing, operating a 10,000 square meter workshop with 4 automatic and semi-automatic production lines and over 30 patent certificates.
Q3: How long is the delivery time?
Generally, it takes 3 to 25 days after receiving your advance payment. The specific timeframe depends on the items and the quantity of your order.
Q4: Do you support customization like LOGO?
Yes. You can customize the LOGO, color, cable, enclosure box, and carton to meet your specific needs.
Q5: Is the charger compatible with my vehicle?
Our chargers are compatible with approximately 98% of electric vehicle models available on the market.
Q6: Do you test the products before shipping?
Yes, all major components are tested before assembly and each finished charger undergoes full testing before being dispatched.