Professional Capability
The enterprise was established in 2007 and is a national high-tech enterprise committed to the R&D, production, sales and service of smart vending machines, service-oriented AI robots, and automatic ice makers. We provide equipment control systems, software development, and professional technical support.
The production facility covers an area of 30 acres, with a building area of 52,000 square meters. It includes smart coffee machine assembly workshops, sheet metal workshops, testing centers, and a technology research and development center. With reliable quality and service, the factory has obtained 72 authorized patents and is certified by ISO9001, ISO14001, and ISO45001. Products are CE, CB, CQC, and RoHS certified, and are utilized in airports, schools, hospitals, and office buildings worldwide.
Frequently Asked Questions
What languages does the machine interface support?
Currently, the machine supports English, Chinese, Russian, French, Spanish, Thai, and Vietnamese. Additional languages can be added upon request with translation assistance.
Does the machine support local payment systems?
The system is integrated with ITL bill validators (NV9), CPI coin changers, and cashless systems like Nayax and PAX. If these systems cover your country's currency, it is supported.
Can I manage multiple machines remotely?
Yes. You can log into the web management system via any browser to update recipes and settings for all machines simultaneously using the "Push" function.
How will I be notified of machine faults or low ingredients?
The system can be integrated with mobile notification programs, allowing you to receive real-time alerts if coffee beans are lacking or if any technical fault occurs.
What is the warranty and after-sales policy?
All products come with a 12-month warranty after delivery. We provide professional technical support via online guidance, including instructional videos and photos.
What is the standard delivery lead time?
The typical production lead time is approximately 30 working days. For specific order quantities, please contact our team for an accurate schedule.