Q: What is the typical lead time for orders?
A: Generally, it takes 15 to 25 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q: Do your products have quality certification?
A: Yes, we have a very strict quality controlling system. Our EV charging products pass with CE and TUV certifications.
Q: How long is the warranty period?
A: The warranty of our products is 12 months upon the receipt of your shipment under normal circumstances.
Q: What is your guarantee of after-sale service?
A: In response to every single after-sale request within the warranty, we will appoint a one-on-one technician for timely online aid.
Q: Can you provide customized OEM/ODM services?
A: Yes, we have been involved with OEM and ODM projects since 2012 and can provide professional customized services for our clients.
Q: Can the EV charger charge all electric vehicles on the road?
A: Yes, all models of our EV Charger are designed to work with all standard electric vehicles.
Zap Charger
