❓ Frequently Asked Questions
Are you a factory or a trading company?
We are a professional manufacturer with 30 years of R&D and production experience in the charging industry.
Do you test all of your chargers before shipping?
Yes, all major components are tested before assembly, and every single charger undergoes full functional testing before being shipped to ensure quality.
What is the warranty period for your products?
We provide a two-year warranty. During this period, if any quality issues arise, we provide technical support and replacement parts.
Can you produce according to specific samples?
Yes, we can produce based on your samples or technical drawings. We have the capability to build necessary molds and fixtures for custom requirements.
What are the main certifications of your chargers?
Our products are fully certified with CE, TUV, UKCA, RoHS, and ISO standards, ensuring compliance with international safety and quality requirements.
Is it possible to visit your manufacturing facility?
You are highly welcome to visit our factory at any time to see our production processes and quality control measures firsthand.
Zap Charger
