Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer with over 20 years of R&D and production experience in the EV charging industry.
Is customization available for these charging stations?
Yes, we support customization for appearance, power output, and payment methods to meet your specific project requirements.
What kind of warranty do you provide?
We offer a 2-year warranty. During this period, we provide technical support and replacement parts for any quality-related issues.
Do you test the chargers before they are shipped?
Every single charger undergoes full functional testing before shipment, and all major components are pre-tested before assembly.
How easy is the installation process?
Our charging stations are designed with a modular structure for fast and convenient installation, typically supporting wall-mounted setups.
What safety standards do your products meet?
Our products comply with international safety standards such as IEC/EN 61851 and IEC/EN 62196.
Zap Charger
