❓ Frequently Asked Questions
Can I visit the factory facility?
You are highly welcomed to visit the production facility at any time to inspect our quality and manufacturing processes.
Are you a direct manufacturer?
Yes, we are a professional manufacturer with over 30 years of R&D and production experience in the electrical industry.
Do you test all chargers before shipping?
All major components are tested before assembly, and each charger undergoes a full functional test before being shipped.
What is the warranty period for the chargers?
We provide a two-year warranty. During this period, if there are any quality issues, we provide technical support and replacement parts.
Can you produce according to specific samples or drawings?
Yes, we can produce based on your samples or technical drawings. We have the capability to build necessary molds and fixtures.
What charging standards are supported?
Our products comply with international standards including IEC 61851-1 and IEC 61851-21-2, supporting Mode 3 charging requirements.
Zap Charger
