Q
Frequently Asked Questions
Can I visit your company?
You are highly welcomed to visit our factory at any time! We believe in transparency and would be glad to show you our production processes.
Are you a factory or a trading company?
We are a professional manufacturer with over 30 years of specialized R&D and production experience in the industry.
Do you test all of your chargers before shipping?
Yes. All major components are rigorously tested before assembly, and every individual charger undergoes full functional testing before being shipped to ensure quality.
What is the warranty period for your products?
We provide a comprehensive two-year warranty. During this period, if any product quality issues arise, we provide full technical support and replace necessary parts.
Can you produce items according to specific samples?
Yes, we can produce based on your physical samples or technical drawings. Our facility is equipped to build the necessary molds and fixtures for custom requirements.
What certifications do your chargers hold?
Our products are fully certified with CE, TUV, UKCA, RoHS, and ISO standards, ensuring safety and compliance for international markets.
Zap Charger
