Frequently Asked Questions
Are you a professional manufacturer in the EV industry?
Yes, we are a professional manufacturer with over 5 years of specialized experience in the EV charger industry.
What is the warranty period for your products?
We provide a comprehensive two-year warranty for our charging equipment to ensure long-term reliability.
What are your standard terms of trade?
We support various trade terms including EXW, FCA, FOB, CFR, CIF, DDU, and more to suit your logistics needs.
What payment methods do you accept?
For amounts under $30,000, we require 100% advance payment via PayPal or TT. For larger orders, we accept a 30%-50% deposit with the balance due before delivery.
How long does delivery usually take?
Standard products in stock are typically shipped within 7-10 days after receiving the advance payment.
What are the requirements to become a sole agent?
Key conditions include a stable cooperation history of more than 2 years and an annual purchase volume exceeding 3 million U.S. dollars.
Zap Charger
