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Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a specialized manufacturer. Customers are welcome to visit our production facilities at any time.
What specific products do you provide?
We mainly offer Wallbox/Portable AC EV chargers (3.5kw-44kw), integrated floor-mounted fast DC Charging stations (30kw-480kw), mobile chargers with energy storage batteries (3.5kwh-161kwh), and Solar System products.
Do you support OEM/ODM services?
Yes, we can accommodate your specific design requirements and place your logo on the products.
What are your standard shipping methods?
Goods are delivered via air, sea, or truck through major carriers like DHL, TNT, UPS, and FEDEX. We select the optimal method based on the actual situation.
What is the warranty policy?
We provide a two-year warranty for the hardware and lifetime warranty for our software. Our technical team provides remote video guidance and support for any troubleshooting.
Does the product meet local certification standards?
Our products have passed relevant certifications recognized globally. We provide standardized documentation and packaging to ensure seamless customs clearance in different regions.