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Frequently Asked Questions
Q1 Can I place a sample order for testing?
Yes, we welcome sample orders to test and verify the quality of the system before mass production.
Q2 What is the standard lead time?
Samples typically take 5-10 days. Mass production requires 3-5 weeks depending on the specific order quantity.
Q3 Is there a Minimum Order Quantity (MOQ)?
Yes, mass production has an MOQ based on part numbers. However, 1-10pcs sample orders are available for initial checking.
Q4 How are the products shipped?
We usually ship via DHL, UPS, FedEx, or TNT (3-5 days). Larger units are also available for shipping via air or sea freight.
Q5 What is the process for placing an order?
First, share your requirements. We provide a quote based on your needs. Once samples are confirmed and a deposit is placed, we begin production.
Q6 Can I customize the unit with my own logo?
Yes. Please inform us formally before production begins and confirm the design based on our initial sample.
Zap Charger
