What is your packaging method for safe transport?
We ensure safe delivery of our DC charging stations with waterproof, moisture-proof, and shockproof packaging, enclosed in a sturdy wooden crate for added protection during transport.
What are your standard payment terms?
We require a 30% deposit via T/T, with the remaining 70% due before delivery. We provide photos of the products and packaging before final payment.
What is the typical lead time for an order?
Our lead time is typically 30-40 days and depends on the items and order quantity. For special requirements, expedited processing is available upon request.
Do you offer customized product development?
Yes, we offer customization services. We can tailor the product appearance based on the drawings you provide and replace specified components as requested.
What is your policy regarding samples?
If we have ready parts in stock, we can provide samples. Customers are responsible for sample and courier costs.
Are all products tested before they are shipped?
Yes, all products undergo 100% rigorous testing before delivery to ensure quality and performance.
Zap Charger
